Our Business

Part of the Kohler group of companies, KUP are based in Hook in Hampshire

We also have divisions based in Ireland and Singapore.

We are made up of circa 100 employees and partner with numerous external specialists in order to serve our wide ranging mix of customers.

We pride ourselves on our exemplary service levels and hence are always on the look out for like minded, service-orientated individuals to join the team.

We work with customers all across the United Kingdom and Ireland as well as further afield in places such as; Channel Islands, Gibraltar and Iceland.

Further details can be seen here.

KUP Video

Our Mission is to continuously delight our customers through the provision of industry leading Power Protection Solutions and Support Services

We will achieve this by consistently leading in design and technology, by delivering best in class project execution & service delivery, by building loyal relationships with our customers and specifiers, by strengthening our talent and culture, by creatively building our brand and lead in the digital space and finally by encouraging live stewardship and sustainability.

KUP’s team presented its latest product development to us, the PowerWAVE 9500DPA, and thankfully it answered all of our needs. Its ability to support a load of 400kVA within a single frame, whilst still offering N+1 redundancy, was a big advantage over competitors’ products.

Phil Jones
Area Property &Technical Operations Manager, RBS

Excellent service and support, thorough professional engineers with great knowledge.

Wayne Whitling

KUP is made up of the following Key Departments

  • Hardware Sales

    Hardware Sales are responsible for all UPS equipment sales and work with both new and existing customers.

  • Service Sales

    Service Sales are responsible for all post commissioning sales on UPS systems, Maintenance / remedial works on 3rd Party systems, Generators & Emergency Lighting Systems. It is split into 3 distinct areas: New Business, Renewals and Departmental Administration Support.

  • Technical Support

    Technical support are responsible to ensuring our external and internal customers receive expert advice and guidance in all aspects of the UPS solution design, installation and service.


    Projects are responsible for ensuring the right product is delivered correctly, on time and within budget. They look after technical & commercial elements of an order post-sale, procurement, vendor appraisals, warehousing, logistics, stock checks, invoicing.

    Field Service

    Field Service are responsible for all on-site work including, commissioning, PM visits, battery impedance, repairs and remedial work.

  • Finance

    Finance are responsible for all financial planning and management activities, including budgeting and forecasting, reporting and compliance. They ensure we strive for profitability and the long term sustainability of the company and its assets.

  • Marketing

    Marketing are responsible for the promotion, PR and communication of all KUP company products and services by utilising all available media vehicles such as websites, social media, advertising, events and exhibitions and marketing collateral.

  • HR

    HR are responsible for managing the day to day employment and development of all employees. This includes advising on legal/ employee relations issues, being an advocate of policy, manage HR process and systems, recruitment & selection and overseeing compensation & benefits and training & development.

  • Hardware Sales
  • Service Sales
  • Operations
  • Finance
  • Marketing
  • HR
KUP Reception
Our office building

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