Maintenance Contract Renewals
The renewals team is available to help existing customers with any support and maintenance agreement renewals.
Your renewal is a good time of year to review your maintenance contract and make changes to coverage if your requirements have changed. Our renewal notice provides a useful reminder, helping you to ensure seamless maintenance cover for your power protection equipment.
Renewal Notice Reminder
The renewal notice document you will receive has details of your equipment, your support /maintenance cover along with other information regarding your policy and is typically emailed to you 30 to 45 days in advance of your renewal. If you would prefer to receive a renewal notice document in advance of the standard 30 to 45 days, please contact the renewals team who are on hand to action your request.
For your peace of mind, we will auto renew your policy. If you prefer to send new purchase order details, reply to your renewal email and we will be happy to process this for you.
As an existing customer you may require a new quotation or wish to ask a question regarding your renewal policy. Please don’t hesitate to contact the renewals team representatives. You will find the contact details on your renewal notice or by calling during office hours 01256 386 700 and asking for the Renewals Team Member who sent you the renewal notice.
Things you may wish to consider when renewing your contract
• Upgrading to PowerREPORTER – Remote 24×7 monitoring of your UPS Systems
• Adding to or replacing/cancelling your equipment – UPS’s and Generators
• Upgrading your cover – KUP offers several response options
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